Whether you need help finding a doctor, want an information packet, or have questions about insurance coverage, our team is here to help. We’re dedicated to answering your questions about SmartVest and how it may benefit you.
Have questions about SmartVest or how to get started? Our Patient Care Advocates, who are also Respiratory Therapists, can walk you through your options, help connect you with a doctor, or send you an information packet that you can take to your next appointment.
Give them a call or request a callback to get started.
(800) 462-1045Our product support team is ready to help with setting up, operating, and troubleshooting your SmartVest system.
Phone: 888-966-2525
7:00 AM to 10:00 PM CST, 365 days a year
For patient billing inquiries regarding statements or making a payment over the phone, contact our billing support department.
Phone: (800) 462-1045, ext. 1
8:00 AM to 5:00 PM CST, M-F
To view and pay invoices, access our patient portal.
We’re here to help coordinate the prescription and reimbursement process, collect required forms, and assist with obtaining insurance authorization for SmartVest.
Phone: (800) 462-1045
8:00 AM to 5:00 PM CST, M-F
Fax: (866) 758-5077
Contact Reimbursement SupportOur hospital and clinician support team will coordinate and facilitate collecting the specific forms and medical documentation your patient’s health plan requires for the SmartVest Airway Clearance System.
Phone: (800) 462-1045, ext. 2
8:00 AM to 5:00 PM CST, M–F
We’ve gathered answers to our most common support requests and detailed information of the diseases and conditions that commonly cause impaired airway clearance.
If you are experiencing a life-threatening medical emergency, dial 911 or call your doctor immediately.